Introduction

Welcome to EcoBill ("Company", "we", "us", "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"). By using our Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Services Provided

EcoBill specializes in providing innovative and sustainable billing solutions for eco-conscious businesses and individuals. Our Services include, but are not limited to:

• Paperless billing and invoicing solutions
• Energy usage analytics and reporting
• Carbon footprint tracking for financial transactions
• Sustainable payment processing
• Environmental impact assessment tools

We reserve the right to enhance, modify, or discontinue any aspect of our Services at any time without prior notice.

Partnerships and Third-Party Services

EcoBill collaborates with carefully selected partners ("Partners") to enhance our service offerings. These partnerships enable us to provide comprehensive solutions while maintaining our sustainability standards.

Partner Responsibilities

• Certain aspects of our Services may be performed by authorized Partners who meet our quality and environmental standards
• Partners operate under contractual agreements that require compliance with our sustainability policies and data protection standards
• When a Partner is involved in your service delivery, we will disclose their participation as required by applicable laws

Customer Acknowledgements

• You agree that EcoBill may engage Partners to fulfill portions of our Services
• Where Partners require separate terms or agreements, we will provide these for your review before service commencement
• EcoBill remains your primary point of contact and maintains responsibility for overall service delivery

Quality Assurance

While we vet all Partners thoroughly, EcoBill:

• Does not warrant the performance of third-party services beyond our direct control
• Will address any Partner-related service issues through our standard resolution processes
• Reserves the right to change Partners without prior notice while maintaining service quality

Note: Some Partner services may be subject to separate terms, which will be presented to you before engagement.

Use of Services

You agree to use our Services in a lawful manner and in accordance with these Terms. You must not:

• Violate any applicable local, state, or federal laws and regulations
• Use our Services for any fraudulent or harmful purposes
• Disrupt or interfere with the functionality or security of our website, servers, or networks
• Attempt to reverse engineer or compromise the integrity of our eco-friendly billing systems

Customer Responsibilities

As a customer, you agree to:

• Provide accurate, current, and complete information as required for service delivery
• Keep your login credentials and account details confidential
• Notify us promptly of any changes to your personal or contact information
• Maintain the security of any devices used to access our Services

Pricing and Payments

Our pricing is outlined in official quotes, contracts, and on our website.

• All payments must be made according to the agreed-upon terms stated in your contract or invoice
• We accept payments via credit/debit cards, bank transfers, and other eco-friendly payment methods
• You are responsible for all applicable taxes and service charges unless otherwise specified
• EcoBill may offer discounts for sustainable payment practices as part of our green initiative programs

Service Commitment

EcoBill ensures all services are carried out in accordance with our sustainability standards and data security regulations.

• Service timelines will be communicated in your service agreement
• We offer service level agreements as specified in your contract
• Ongoing system updates and performance optimizations are included with our Services

Warranty and Limitation of Liability

EcoBill warrants that all services will be performed with reasonable skill and care.

• Our liability is strictly limited to the amount paid by you for the specific product or service that gave rise to the claim
• We are not liable for indirect, incidental, or consequential damages, including loss of savings or revenue, arising from the use of our Services
• EcoBill is not responsible for service interruptions caused by factors beyond our reasonable control, including natural disasters or internet outages

Termination

We reserve the right to suspend or terminate your access to our Services at any time if you breach these Terms or violate any applicable laws.

You may terminate the use of our Services at any time by notifying us in writing. Any unpaid balances will remain due even after termination. Upon termination, we will securely archive or destroy your data in accordance with our sustainability policies.

Privacy Policy

Our Privacy Policy governs how we collect, use, and safeguard your personal data. By using our Services, you agree to the practices outlined in our Privacy Policy. Please review it regularly to stay informed.

Changes to Terms

EcoBill may update these Terms at any time.

• Updates will become effective immediately upon posting on our website
• Material changes will be communicated to active users via email
• It is your responsibility to review the Terms regularly
• Continued use of our Services after changes are posted signifies your acceptance of the revised Terms

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction where EcoBill is registered. Any disputes shall be exclusively resolved in the courts of that jurisdiction.