Summary of Key Points

• What information do we collect?
• How do we process your information?
• What legal bases do we rely on to process your personal information?
• When and with whom do we share your personal information?
• Do we use cookies and other tracking technologies?
• How long do we keep your information?
• Do we collect information from minors?
• What are your privacy rights?
• Controls for do-not-track features
• Do California residents have specific privacy rights?

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with EcoBill and the Services, the choices you make, and the products and features you use.

You acknowledge that you have read, understood, and agree to our Terms & Conditions and Privacy Policy, including the terms related to data collection, communication, and security below. EcoBill reserves the right to change the number where messages are sent.

Service Limitations

• EcoBill is not responsible for any delays, failures in delivery, or transmission issues of text messages
• Delivery is subject to effective transmission by your mobile carrier and is not guaranteed
• EcoBill will not be liable for any damages arising from use or failure to receive text messages
• Services are provided 'as-is' without warranties of any kind

Security

EcoBill is committed to protecting the security of your personal information. We implement industry-standard security measures to safeguard your data against unauthorized access, use, or disclosure.

• You are responsible for protecting your account information and passwords
• You must notify EcoBill immediately of any unauthorized account use
• EcoBill is not liable for loss or damage from your failure to protect account information
• No data transmission can be guaranteed to be 100% secure

Do we process any sensitive personal information?

We do not process sensitive personal information.

Do we receive any information from third parties?

We do not receive any information from third parties.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You

The personal information we collect may include:

• Name
• Phone number
• Email addresses
• Mailing addresses
• Username
• Password
• Contact preferences

Sensitive Information

We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.